1. What cookies are
Cookies are small text files that a website asks your browser to store on your device. They are widely used to make websites work, to remember preferences between visits, and to give site owners information about how their pages are used.
This policy also covers similar technologies that serve the same purpose, including local storage, session storage, pixels and tracking scripts. Where we refer to “cookies” below, we mean all of these.
2. How we use cookies on this website
We keep this website deliberately light. It does not run advertising cookies or third-party marketing trackers, and we do not build advertising profiles from your visit.
Cookies and similar technologies may be used on this website for the following purposes:
- Strictly necessary: keeping the site secure and available, balancing traffic, and protecting our appointment form against automated abuse. These cannot be switched off through the site, because the site cannot function safely without them.
- Functional: remembering choices you make, such as dismissing a notice or retaining information you have entered in a form during a single session.
- Performance and analytics: where enabled, aggregated statistics about which pages are visited and how the site performs, used only to improve the website. This information is not used to identify you personally.
3. First-party and third-party cookies
First-party cookies are set by this website. Third-party cookies are set by other organisations whose services appear on, or are reached from, our pages.
Our hosting and security provider may set strictly necessary cookies in order to deliver and protect the site. In addition, this website links to external services such as WhatsApp, Google Maps and our social media profiles. If you follow one of those links, or interact with content they provide, those services may set their own cookies under their own policies. We do not control those cookies and we recommend reviewing the privacy and cookie policies of any service you use.
4. How long cookies last
Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period, or until you delete them, so that the site can recognise your browser on a return visit. We retain cookies no longer than is necessary for the purpose for which they were set.
5. Your choices
You do not have to accept non-essential cookies. Where a consent notice is displayed, you can choose which categories to allow and change your mind at any time by returning to that notice.
You can also control cookies through your browser. Most browsers let you see what cookies are stored, delete them individually or entirely, and block them from being set — either for all websites or for specific ones. These settings are usually found under Settings, Preferences, or Privacy and Security.
Please note that blocking strictly necessary cookies may prevent parts of this website from working properly, including the appointment request form.
6. Do Not Track
Some browsers offer a “Do Not Track” signal. There is no agreed industry standard for how sites should respond to it, so this website does not currently change its behaviour when the signal is present. We limit tracking on this site by design rather than by preference signal.
7. Personal information
Where information collected through cookies constitutes personal information, it is handled in line with our Privacy Policy and with the Protection of Personal Information Act, 2013 (POPIA).
8. Changes to this policy
We may update this policy when the website, the services we use or applicable law change. The effective date above will be revised when material changes are published, so please check back from time to time.
9. Contact us
If you have any questions about how this website uses cookies, contact us at reception@smileatkyalami.co.za, call 011 466 1950, or write to 132 Macgillivray Rd, Glenferness AH, Midrand, 2191.